Privacy Policy

Arogyaseva values your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

Name, phone number, and email address
Location details
Health-related queries for doctor consultation
Appointment booking details
Device and app usage information

2. How We Use Your Information

We use your information to:

Connect you with doctors and healthcare services
Manage appointments and consultations
Improve our platform and user experience
Send notifications, OTP verification, and service updates
Provide customer support

3. Data Retention

We retain user data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Account information may be retained while your account remains active.
OTP and verification data are stored temporarily and automatically expire after a limited period.
Users may request deletion of their personal data at any time by contacting us.

4. Data Security

We use secure systems, encryption methods, and industry-standard security practices to protect your personal data from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

Your data may only be shared with:

Doctors or healthcare providers for consultation services
Trusted service providers necessary for app functionality
Government authorities if required by law

6. Permissions Used

Our app may request certain permissions such as:

Phone number access for OTP verification
Location access for nearby healthcare services
Notification permission for appointment and service updates

These permissions are used only for app functionality.

7. Cookies and Analytics

Our website or app may use cookies and analytics tools to enhance user experience, monitor performance, and improve services.

8. User Rights

You have the right to:

Access your personal information
Update or correct your information
Request deletion of your account and personal data
Withdraw consent for data processing where applicable

9. Account Deletion

Users can request account deletion by contacting us at arogyasevahealth@gmail.com.

Upon receiving a deletion request, we will delete or anonymize your personal information within a reasonable timeframe unless retention is required by law.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Contact Us

📍 Address: At Post Kolhar, Tal Pathardi, Dist Ahilyanagar

📞 Phone: +91 94058 50464

📧 Email: arogyasevahealth@gmail.com

12. Updates to This Policy

This Privacy Policy may be updated from time to time. Users are encouraged to review this page periodically for any changes.

Last Updated: May 2026